Le Parfum de France | The original perfumery at manufacturer’s direct price

Contact Email

info@leparfumdefrance.com

TELEPHONE

+32 56 84 34 14

Le Parfum de France – FAQ Frequently Asked Questions

Please find below the Frequently Asked Questions (FAQ) about our perfumery products and our special distribution offer.
If you do not find the answer to your question below please contact us via our dedicated form

FAQ Frequently Asked Questions

Find out the frequently asked questions (FAQ) about our fragrances, our brand and our distribution offer;
Please click on the question you are interested in below to get a detailed answer.

WHAT COUNTRIES DO YOU SHIP TO?
We ship orders placed on this website only to the following countries:

France | Belgium | Luxembourg | Netherlands | Germany | Spain | Portugal.

We may add other countries of destination later, depending on the rates and conditions offered by the carriers.
If you wish to order Le Parfum de France products from another geographical area, please contact us at info@leparfumdefrance.fr so that we can study your request.

For purchase and delivery in Italy find Le Parfum de France exclusively on https://fraisconnect.com.

Are Le Parfum de France perfumes "real" perfumes?
All our fragrances for men and women are original creations, designed in our laboratories in Grasse, in the south of France.
Our perfume collections strive to be in tune with the times and to meet the expectations of our audiences, wherever we are distributed.
Since its creation, Le Parfum de France is committed to offering the best product at the right price.
What is an "Eau de Toilette"?
Eau de Toilette, Eau de Parfum, Perfume… What are the differences?
It is essentially about the concentration of perfume. Perfume concentration refers to the strength of a perfume. Stronger fragrances contain more fragrance oils and less alcohol. Perfume concentrations are divided into several categories: perfume, eau de parfum, eau de toilette, eau de cologne and eau fraiche.
All Le Parfum de France perfumery products are eaux de toilette.
Why is the price so competitive?
Parfum de France attaches the greatest importance to the quality of its products and the satisfaction of its customers. Unlike the practices of other fine fragrance brands, we manage to maintain competitive prices by not:
– advertising in major magazines, newspapers or television;
– not hiring overpaid models or stars to represent us;
– by being fully integrated in the design, manufacturing, communication and distribution process, wherever we are present.
It is these practices that allow us to offer quality fragrances at affordable and competitive prices.
Do you send samples?
In order to practice tight and affordable prices, we do not make samples of our perfumes.
To help you choose your perfume, our team is available on social networks (Twitter, Facebook, Instagram), you can also contact us via our contact form , or directly by mail at the address info@leparfumdefrance.com
How to contact you?
If this FAQ did not answer your question, please contact us;
Le Parfum de France is present on social networks (Facebook, Twitter, Instagram) and you can contact us by this means; you can also contact us via our contact form , or via this email address: info@leparfumdefrance.com you can also reach us directly by phone at the Belgian number: +32 56 84 84 34 14 (Non surcharged number, rates according to the operator).
HOW MUCH DOES DELIVERY COST?
Shipping is free with Mondial Relay and Chronopost (point relais delivery) for the following countries:

Spain | France | Belgium | Luxembourg

The shipping of your order at home with Colissimo (La Poste) in all the countries listed below will cost you 7€.

France | Belgium | Luxembourg | Netherlands | Germany | Spain | Portugal

All our shipments are given to the recipient against signature and presentation of an ID.

For purchase and delivery in Italy find Le Parfum de France exclusively on https://fraisconnect.com.

Are Le Parfum de France perfumes French?
Although a global brand, Le Parfum de France is a brand deeply rooted in the tradition of French perfumery.
Our perfumes are designed and created in Grasse, in the south of France, in our partner laboratories after studying and analyzing the market in order to always offer original products of the best quality and at the most competitive price.
The distribution office of Le Parfum de France is located in Belgium, in the heart of Europe, to ensure an optimal and competitive positioning.
The international trading office is located in Barcelona, Spain.
Our main perfume packaging plant is located in India, in Jaipur, in order to supply the most important markets in the world (India and Asia).
Le Parfum de France has subsidiaries, or agreements with third parties, for the distribution and promotion of its products in all the countries where we are present.
Are your products tested on animals?
Le Parfum de France does not use, and will never use, products derived from animal exploitation.
Similarly, we do not (and will not) perform any tests on animals.
Our products are laboratory tested and meet the strictest standards in the world: R.E.A.C.H. (Registration, Evaluation, Authorization and restriction of Chemicals) and I.F.R.A. (International Fragrance Association) as well as all the other European and international standards
Where to find your products?
Although we have physical distribution agreements in certain regions, Le Parfum de France fragrances are primarily sold online.
We have partnered with Amazon for the logistics and distribution of our products in Europe, the United States and India.
Le Parfum de France is also present in many marketplaces in these countries and we are continually expanding our distribution channels.
What is your return policy for products?
Our return policy depends on where you purchased your Le Parfum de France perfume. For our own e-commerce sites around the world, we have implemented return policies that comply with the regulations and laws of the countries involved.
You can usually find this information on the page Shipping and Return Policy of the site where you purchased your product.
For the marketplaces where we are present, the return policy generally depends on the marketplace in question.
In any case, if you are not satisfied with your product, do not hesitate to contact our customer service at the following address info@leparfumdefrance.com or by using our contact form .
How to become a distributor?
Le Parfum de France is always looking for efficient partners and experts in the perfumery market. If you wish to become a distributor of our cosmetic and perfumery products, please contact us via this e-mail address: trade@leparfumdefrance.com
We will study your request and answer you as soon as possible.

Subscription to our Newsletter

We propose, on this website, to subscribe to the newsletter Le Parfum de France which is managed by our provider Mailchimp.
– This subscription is revocable at any time by means of the unsubscribe link contained in each email we send you,
– We use a system called “double opt-in”, you must confirm that you agree to receive our newsletter by clicking on the link in the confirmation email we send you when you register,
– We commit ourselves not to send you more than one newsletter per month,
– The data we collect (in this case: your email address) is not given, sold or transferred to third parties (see our Privacy Policy, specifically point #7) and we are in compliance with the European RGPD regulation.

FAQ Frequently Asked Questions | Le Parfum de France

We hope this FAQ has answered your questions and concerns.
If not, do not hesitate to contact us so that we can respond to your request.

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