Le Parfum de France – FAQ Frequently Asked Questions
Please find below the Frequently Asked Questions (FAQ) about our perfumery products and our special distribution offer.
If you do not find the answer to your question below please contact us via our dedicated form
FAQ Frequently Asked Questions
Find out the frequently asked questions (FAQ) about our fragrances, our brand and our distribution offer;
Please click on the question you are interested in below to get a detailed answer.
WHAT COUNTRIES DO YOU SHIP TO?
France | Belgium | Luxembourg | Netherlands | Germany | Italy | Spain | Portugal.
We may add other countries of destination later, depending on the rates and conditions offered by the carriers.
If you wish to order Le Parfum de France products from another geographical area, please contact us at firstname.lastname@example.org so that we can study your request.
Are Le Parfum de France perfumes "real" perfumes?
Our perfume collections strive to be in tune with the times and to meet the expectations of our audiences, wherever we are distributed.
Since its creation, Le Parfum de France is committed to offering the best product at the right price.
What is an "Eau de Toilette"?
It is essentially about the concentration of perfume. Perfume concentration refers to the strength of a perfume. Stronger fragrances contain more fragrance oils and less alcohol. Perfume concentrations are divided into several categories: perfume, eau de parfum, eau de toilette, eau de cologne and eau fraiche.
All Le Parfum de France perfumery products are eaux de toilette.
Why is the price so competitive?
– advertising in major magazines, newspapers or television;
– not hiring overpaid models or stars to represent us;
– by being fully integrated in the design, manufacturing, communication and distribution process, wherever we are present.
It is these practices that allow us to offer quality fragrances at affordable and competitive prices.
Do you send samples?
To help you choose your perfume, our team is available on social networks (Twitter, Facebook, Instagram), you can also contact us via our contact form , or directly by mail at the address email@example.com
How to contact you?
Le Parfum de France is present on social networks (Facebook, Twitter, Instagram) and you can contact us by this means; you can also contact us via our contact form , or via this email address: firstname.lastname@example.org you can also reach us directly by phone at the Belgian number: +32 56 84 84 34 14 (Non surcharged number, rates according to the operator).
HOW MUCH DOES DELIVERY COST?
Spain | Portugal | France | Belgium | Luxembourg | Netherlands.
It will cost you 3€ for shipping with Mondial Relay to Germany.
It will cost you 6€ for shipping with Mondial Relay to Italy.
The shipping of your order at home with Colissimo (La Poste) in all the countries listed above will cost you 8€.
All our shipments are given to the recipient against signature and presentation of an ID.
Are Le Parfum de France perfumes French?
Our perfumes are designed and created in Grasse, in the south of France, in our partner laboratories after studying and analyzing the market in order to always offer original products of the best quality and at the most competitive price.
The distribution office of Le Parfum de France is located in Belgium, in the heart of Europe, to ensure an optimal and competitive positioning.
The international trading office is located in Barcelona, Spain.
Our main perfume packaging plant is located in India, in Jaipur, in order to supply the most important markets in the world (India and Asia).
Le Parfum de France has subsidiaries, or agreements with third parties, for the distribution and promotion of its products in all the countries where we are present.
Are your products tested on animals?
Similarly, we do not (and will not) perform any tests on animals.
Our products are laboratory tested and meet the strictest standards in the world: R.E.A.C.H. (Registration, Evaluation, Authorization and restriction of Chemicals) and I.F.R.A. (International Fragrance Association) as well as all the other European and international standards
Where to find your products?
We have partnered with Amazon for the logistics and distribution of our products in Europe, the United States and India.
Le Parfum de France is also present in many marketplaces in these countries and we are continually expanding our distribution channels.
What is your return policy for products?
You can usually find this information on the page Shipping and Return Policy of the site where you purchased your product.
For the marketplaces where we are present, the return policy generally depends on the marketplace in question.
In any case, if you are not satisfied with your product, do not hesitate to contact our customer service at the following address email@example.com or by using our contact form .
How to become a distributor?
We will study your request and answer you as soon as possible.
We hope this FAQ has answered your questions and concerns.
If not, do not hesitate to contact us so that we can respond to your request.